New Digital Banking System

Our new online banking system and mobile app are officially live! You can check out the new system by logging into your online banking account with your existing username and following the directions provided. If you have any questions, feel free to browse our Frequently Asked Questions by clicking the button below, give us a call, or send a text message to 281-487-9333.

 

 

Logging In

Logging In For The First Time

Online banking will continue to be accessible from every page on our website by utilizing the same login box in the top right portion of the page. We recommend members log in from the website instead of bookmarking the URL for online banking. That way, you will always access the latest version of online banking. If you have bookmarked online.gcefcu.org, the URL has changed to our new system.

To register you will need your member number, SSN and birthdate. Additionally you will need to enter the phone number or email address we have in our system linked to your membership.

You will then create a password with at least one capital letter, one lower case letter, one number, and at least 8 characters in length. In addition to setting the password, you will also need to create new security questions and add a mobile number to be used for text confirmations, instead of questions for authentication. The same login credentials will be used across online, mobile, and app banking, so this will only need to be done once. 

LOGGING IN FAQs






Mobile Banking

Using Online Banking From Your Mobile Browser

Mobile banking will continue to be accessible from every page on our mobile website by utilizing the same drop down currently used. We recommend that you log in from the mobile website instead of bookmarking the URL for mobile banking.

To register you will need your member number, SSN and birthdate. Additionally you will need to enter the phone number or email address we have in our system linked to your membership.

You will then create a password with at least one capital letter, one lower case letter, one number, and at least 8 characters in length. In addition to setting the password, you will also need to create new security questions and add a mobile number to be used for text confirmations, instead of questions for authentication. The same login credentials will be used across online, mobile, and app banking, so this will only need to be done once. 

Mobile App

Our New Mobile App Is Available

Android users will need to download a new app from the Google Play Store by clicking here.

Apple users will need to do an update to their app and will not need to download a new app.

The new app offers many features. One new feature is called Snapshot, which allows you to select accounts to show balances at the time you open the app without having to log in.

Download our FREE Mobile App from the App Store or Google Play for your mobile device.

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MOBILE APP FAQs






 

 

Bill Pay

Bill Pay Changes

One major upgrade for Bill Pay is full integration and full capability in online, mobile and the app. If you see any issues within your Bill Pay section of online banking, feel free to call or text us with any questions.

BILL PAY FAQs





 

 

Remote Deposit

Remote Deposit Updates

Members no longer need a separate login for Remote Deposit (RDC). We will continue with the same deposit times we currently use (9 AM and 4 PM). We are working to increase the frequency and timing at which deposits are made in the near future.

One big change will be in the area of the endorsements to the checks. Due to recent changes in remote deposit rules, deposits will not be accepted if they do not include the following:

The endorsement must say “for mobile deposit only at GCEFCU.” You must also sign and date the back of the check as well.

 

REMOTE DEPOSIT (RDC) / DEPOSITING CHECKS FAQs






 

A2A & P2P

Account to Account & Person to Person Payment Updates

A2A transfers (transfers from your Gulf Coast Educators accounts to accounts you may have at other financial institutions) are available to set up. P2P payments may not be available for several months, as we are moving to Zelle for real time P2P payments.

To set up external accounts, you will need the routing number and account number of the other financial institution. You will receive two small deposits in the external account which you will need to enter to confirm ownership and begin making transfers.

DPX PAY / TRANSFERRING MONEY FAQs






Other Changes

Other Changes & Feature Specifics

Account Aggregation: You are now able to link to credit cards and accounts at other financial institutions and see the balances of those accounts within your new online banking system

Cross Member Transfers: You are now able to set up your own cross member transfers without calling the credit union. You will need the last name, member number and account type of the membership you wish to transfer to.

Scheduled Transfers: Your existing scheduled transfers should have transferred from the old online banking system to the new system.

Account Alerts: You will need to set up new notifications on your new online banking system. Fortunately, there are many new options for notifications, including daily balance summary and loan payment reminders.

Quicken Integration: We will continue to offer the ability for members to integrate their account data into Quicken. Please visit our special Quicken page for instructions needed.

Budgeting Tools: Your new online banking system has an integrated budgeting tool where you can classify transactions and create budgets for different expenses.

Savings Goals: Your new online banking system has an integrated savings goal feature that allows members to set goals for their savings accounts and track progress of the goals.