We need your opinion about the service at Gulf Coast Educators FCU and we are willing to pay you to give it to us!
You have been selected by Gulf Coast Educators Federal Credit Union to participate in the MemberShoppers mystery shopping program. As a member-owner of the credit union you have a special interest in making sure the employees give you and other members the best possible service available. That’s why we are asking you to evaluate our service as part of your routine visits and calls to the credit union.
Mystery shopping is not difficult. In fact, anytime you visit or call the credit union, you are already consciously or subconsciously evaluating the service you are receiving. Now, we want you to tell us about your experience. As a mystery shopper, we’ll ask you to observe or listen for certain things. Next, log on to a website and fill out an easy-to-complete form and you are done. When your shop is complete, the credit union will credit $10 to $20 to your account, depending on the type of shop you have completed. It’s that easy!
Gulf Coast Educators Federal Credit Union has contracted with MemberShoppers, a respected provider of mystery shopping services to credit unions across the country to coordinate this program. We do this to ensure that each of your evaluations is confidential. Employees will not know which member has evaluated their service.
Sound interesting? If so, follow these steps to register:
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Once your registration has been submitted and you have been selected to participate, you will receive further guidance about your role as a shopper and details about the program from MemberShoppers. Space is limited in the program, so if you are interested, apply today.