Contact Center
By Phone By Phone
Call
Main number: (281) 487-9333
Toll free: 1(800) 683-3863
All phone calls are routed through our contact center, which is available 24/7, seven days a week. The only times we are closed are on Thanksgiving Day and Christmas Day.
Text
Send a text to (281) 487-9333 during business hours. By texting this number, you consent to receive messages back from a customer support agent. Data rates may apply. To opt out, reply STOP.
Video & Web ChatVideo & Web Chat
During business hours, you can connect to our contact center and online team members by clicking on the Live Help button on the bottom right-hand corner of each page. You can select to speak with a representative via web chat, computer audio, or video chat.
Online web & video chat is available Monday – Friday from 8:00 am – 5:00 pm, and on Saturdays from 9:00 am – 12:00 pm.
By EmailBy Email
Email us directly at info@gcefcu.org or use the form below. As a reminder, do not send confidential information, such as member, account, card, or Social Security numbers, in an email message.
Social MediaSocial Media
Connect with us on our social media platforms
Lost or Stolen Visa Credit Card?
Call us 24/7 at (281) 487-9333. We’re always here to help. Our trusted Visa Fraud Prevention team may reach out if unusual activity is detected on your account. Remember, we’ll never ask for personal or sensitive information during these calls.
Banking on the Go
Enjoy the freedom of banking on your schedule. Our secure online and mobile banking services give you 24/7 access to your accounts. Check balances, pay bills, transfer money, and more. Whether you’re at home or on the go, managing your finances has never been easier.