For credit union Visa Card support for issues such as lost or stolen cards, suspected fraudulent transactions and blocked cards, call 281-487-9333 weekdays 7 AM to 7 PM CST. After hours support is available by calling 281-487-9333 and selecting option 3.
I received a call about a possible fraudulent transaction. Is this legitimate?
I made a purchase yesterday, why hasn’t the transaction cleared my account yet?
Is it possible to have a pending transaction amount that’s different than the actual amount?
I saw a pending transaction – why is it gone and the transaction isn’t showing at all?
My card was still blocked while travelling, even though I notified the credit union. What happened?
I reported my card as lost/stolen outside of business hours or with Fraud Prevention and asked for a card to be mailed to me. What takes place now?