Owner’s Manual

WELCOME TO YOUR CREDIT UNIONfirst_time_loan_discount

Welcome to your credit union where you are more than a customer, you are, in fact,a member-owner. That’s right, you own your bank. At your credit union you’ll find a friendly and knowledgeable staff waiting to fill your needs, as well as services and programs designed to help you enjoy life and improve your financial well-being.  Founded in 1948 by employees of the Pasadena Independent School District, Gulf Coast Educators Federal Credit Union is a not-for-profit, member owned financial institution for Houston area school employees and their families.

Owner’s Manual Contents
  • Savings Accounts – Our savings products are designed to help our members make more money.
  • Checking Accounts – Our checking accounts give you total access to your money.
  • Loans – Our loans help members save money on their dreams.
  • Electronic Services – Our electronic services provide peace of mind by allowing you to stay close to your money.
  • Convenience Services – Our convenience services help you save time.

Our Service Mission is “Building lifelong relationships, one member at a time.” This mission supports the promises we make to our members and our goal of being a premier financial services provider for all our members.

OUR PROMISE TO YOU

WE PROMISE TO:

  • Treat you with respect and the highest standards of professionalism
  • Take ownership of your requests
  • Make it easy to do business with us
  • Respond to your requests in a timely manner
  • Identify your needs and recommend a solution that will improve your financial life
  • Ensure the privacy of your information
  • Be a trusted and accurate source for financial information

 

LOANS

At Gulf Coast Educators we pride ourselves in developing strong relationships with our members.  To us, a member isn’t just a credit score.  We’ll work hard to get you the best solution possible for your lending needs, not just one time, but every time.

AUTO LOANS
When you finance a vehicle through Gulf Coast Educators, you enjoy distinct advantages over financing at an auto dealership.  In addition to our normal low rates, our auto loans feature a simple interest calculation with no prepayment penalties.  Both new and pre-owned auto loans are offered with terms up to 7 years and 100% financing available.

CREDIT CARDS
With two cards to choose from, our Visa Credit Cards offer members low rates to save money, no fee balance transfer, no fee on cash advances done in branch, EMV chips for added security, instant access since cards are printed in branch and so much more.

PERSONAL LOANS
Whether you want to consolidate debt or make a lifestyle purchase, our unsecured loans are a great way for you to access extra cash without having to dig into your savings.

LOANS FOR TEACHERS
As a teachers’ credit union, we realize that our members have specific needs.  Our Relocation, Classroom Supplies, and Professional Development Loans are all designed specifically for our members who work in our area schools.

CREDIT SAVER LOANS
Need to build or repair credit?  There are no easy answers or quick fixes, but there are options.  A member can secure a Credit Saver Loan with a Term Share Certificate.  By making timely monthly payments, positive repayment information is reported to credit bureaus which may help boost your credit score.

REAL ESTATE LOANS

We take great pride in how we help members afford the American Dream.  Our financing allows you to be the architect of your future, providing you with the key to unlocking the benefits of financial security, terrific tax advantages and peace of mind.

MORTGAGE LOANS
You’ll find the best mortgage benefits at Gulf Coast Educators.  Since we’re member-owned, we always give our members the best deal possible.  With advantages like low closing costs and fees, we make getting a loan easier for you.  And you’ll always get the best service in town.

HOME EQUITY LOANS
Now is the perfect time to use the equity in your home to pay off high interest debt, make needed renovations or refinance your existing home equity loan at our low rates.  Using the equity in your home, you can open a home equity loan and enjoy peace of mind knowing that funds are available whenever you need them.

LAND LOANS
Found that perfect retirement spot or weekend getaway but not quite ready to build?  A land loan from your credit union may be the answer.

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SAVINGS ACCOUNTS

To become a member you need to open a Primary Savings Account. Once opened, your membership comes with our commitment to build and maintain a lifelong relationship with you.  Once you are a member, you will have access to a full range of financial services, all under one roof.

PRIMARY SAVINGS
This is the account that establishes your membership at the credit union.  The initial deposit is only $5, plus a $5 non-refundable, one-time membership fee.  A minimum balance of $5 must be maintained. Dividends are paid monthly and we offer the convenience of unlimited access to your funds.

TERM SHARE ACCOUNTS
This is the highest earning account we offer at the credit union.  Term Share Accounts are fixed-term investments that earn the highest rates without any risks.  These investments are offered in terms from 3 months to 5 years with a minimum opening deposit of only $1,000.

PREMIUM DEPOSIT ACCOUNTS
This account is designed to reward members who use multiple credit union services by adding 1/2% APY to any new Term Share Account opened (excludes Jumbo CD’s) Members who use 3 of the following services at Gulf Coast Educators will qualify for the ½% APY bonus: Checking account, direct deposit, loans, IRA, VISA Debit card or Bill Pay.  *APY = Annual percentage yield

JUMBO TERM SHARE ACCOUNTS
This account is for larger deposits of $100,000 or greater.  This account works the same as our Term Share Account, but offers higher dividends.

COLLEGE SAVER CERTIFICATE
Featuring a minimum deposit of only $250, this certificate is an ideal way for kids to start saving money.  It is much like the Term Share Account, but with unlimited deposits in amounts of $50 or more. A College Saver Certificate can be opened for any member age 17 and under.

MONEY MARKET ACCOUNTS
Looking for convenient access to your money while earning a higher dividend than a regular savings account and without being locked into a term?  Then our Money Market account is the perfect answer. A minimum opening deposit of $100 is required with dividends paid on amounts greater than $2,500.

HEALTH SAVINGS ACCOUNT
Offering Peace of Mind for Health care. With the Health Savings Account from Gulf Coast Educators, prepare yourself for future health needs. Convenient and tax-advantaged, HSA accounts help offset high deductible health plans such as TRS ActiveCAre 1-HD.

INDIVIDUAL RETIREMENT ACCOUNTS
Saving for retirement couldn’t be easier than with a Gulf Coast Educators IRA.  We offer three different options:

  • Traditional IRA – Tax deductible investment that you can benefit from after you reach the age of 59 1/2
  • Roth IRA – No upfront tax deductions; distributions are tax-free when you follow the rules.
  • Educational (Coverdell ESA) IRA – Withdraw funds, tax-free, when it’s time to pay for college.

CHRISTMAS CLUB ACCOUNT
An excellent account to help you prepare for the holidays far in advance.  A minimum deposit of $25 is required to open the account with minimum monthly deposits of $20 or more.

ADDITIONAL ACCOUNTS
Open additional accounts conveniently through Online Banking.  Use them for budgeting or saving up for something you really want.

SANDY SAVERS KIDS CLUB
The Sandy Savers Kids Club offers our younger members a wonderful opportunity to get involved in credit union events, as well as earn prizes for saving money.

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CHECKING ACCOUNTS

Realize all the benefits of a checking account plus enjoy many cost-saving, convenient features when you bank at Gulf Coast Educators.  Start with free checking or move up to Advantage Checking for added benefits.

REGULAR CHECKING
A checking account from Gulf Coast Educators is not only easy and convenient to use and manage, it comes with a host of benefits, not the least of which is the chance to save you money with no monthly service charge.

ADVANTAGE CHECKING
This account is one of the most popular with members.  It offers all the benefits of regular checking plus many additional features.

VISA® DEBIT CARD
A debit card is an all-in-one solution.  It works like a credit card anywhere Visa is accepted and as an ATM card at any one of the thousands of “No-Surcharge” Allpoint ATMs or at other ATMs nationwide.

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ELECTRONIC SERVICES

Your Gulf Coast Educators accounts are as close as the nearest computer or phone.  What could be easier?

ONLINE BANKING
We love seeing our members in our branch offices.  However, if you would rather skip the drive and instead visit us by using your computer, that’s great too.  With Online Banking, members can perform almost any task from the convenience of any computer – home,  office, while traveling or wherever. Best of all, Online Banking never closes.

MOBILE PAYMENTS
Person-to-Person and Account-to-Account mobile payments are now available. Through the Person-to-Person feature, you can send and receive payments from another person via email or text message. With the Account-to-Account feature, payments can be made from or to your account at another financial institution.  To access either Person-to-Person or Account-to-Account mobile payments, login to your Online Banking account and select DPXPay from the Transfer tab.

BILL PAY
With everything else going electronic, why pay your bills any other way?  With our Online Bill Pay system, you can pay all your bills from one screen and save time, money and trees!

MOBILE BANKING APP
With a mobile device or smart phone, you have full access to online banking as well as financial calculators including payments for all types of loans.  View rates or locate the nearest branch office, the closest shared branch office or surcharge-free ATM, check your account balances, transfer funds, and access Bill Pay.  Our Mobile App also features Remote Deposit Capture which enables you to deposit checks by taking a photo of the front and back of your endorsed check.

Download our FREE Mobile App from the App Store or Android Market for your iPhone, iPad, Android Smartphone and other tablets that run Android.

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SCHEDULED TRANSFER
Use this feature to set up automatic recurring payments to your credit union loan, or automatic recurring payments to your college child’s account.

TELEPHONE BANKING
What if you’re not near a computer?  No problem.  You can take care of all your standard banking needs from your home or mobile phone.

ACCOUNT ALERTS
This feature enables you to receive notifications when certain pre-configured conditions are met. Simply set up the account or transaction activity conditions that you would like the system to “tell you when” and you will be notified  when the condition is met. Notification examples are: account balance thresholds, transaction conditions, and check status. In addition, the system can be set up to send you a date-driven reminder for whatever reasons you would like (i.e. birthday, taxes due, stop the mail, etc.).  You can receive these alerts by email or text messaging.

APPLE PAY
Apple Pay allows members to pay using their compatible Apple device. It makes paying faster and more secure. Click here to learn more about Apple Pay.

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CONVENIENCE SERVICES

As a full service financial institution, we offer our members more than just a savings and checking account.  We’re here for you 24/7.

ALLPOINT SURCHARGE FREE ATMS
allpointThere is never a charge to use a Gulf Coast Educators VISA® debit card at one of our ATMs. Other financial institution ATMs charge fees (surcharges) to use their ATMs.  To avoid these charges, we’ve partnered with Allpoint Nationwide Network.  With Allpoint you have access to your funds wh “no surcharge fees” at tens of thousands of ATMs nationwide.

DIRECT DEPOSIT & PAYROLL DEDUCTION
Your time is worth money and we know it. That’s why we offer you the convenience of doing business with your credit union through direct deposit. The best part is that our members with direct deposit report receiving their deposits at least a day before their coworkers who have accounts elsewhere*.

FOREIGN CURRENCY EXCHANGE
Traveling?  Well, you need local currency.  We offer the most convenient, safe and secure method of purchasing foreign currency for 100+ countries without paying the outrageous fees found at airports and hotels.

WIRE TRANSFERS
Enjoy the convenience of sending either a domestic or international wire transfer.

INVESTMENT SERVICES
A variety of investment options are available to help you meet your long and short term goals and achieve success.
*Not Guaranteed by the Credit Union. *Not a Deposit *Not Insured by any Federal Government Agency. *May Lose Value.

DISCOUNT TICKETS
We offer discount tickets ranging from movie tickets to Seaworld tickets. Members can purchase discount tickets from the teller lines at any of our credit union locations.

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