Consumer Protection

How to protect and understand how to keep your information secure.

Consumer Protection
Identity fraud losses in 2020 hit $56 billion – that’s $13 billion for traditional identity fraud and $43 billion for identity fraud scams.

What’s the difference?

  • Traditional identity fraud: Scamsters pull data from digital channels, often using malware to hack.
  • Identity fraud scams: Scamsters contact consumers directly via phone, email, social media.

How do you protect yourself overall?

Don’t trust. Verify.

  • If you’re contacted by an institution (bank, broker, government entity), hang up the phone and call that institution directly.
  • Use two-factor authentication. It takes a little longer, but it’s worth it for protection.
  • Sign up for account alerts.
  • Secure your devices and networks: Don’t use public wifi, use VPNs, install a screen lock and password on your smartphone and computer.
  • Protect your credit: Check it often using credit score via SavvyMoney.

Did you know:

  • Identity theft is the most common scam reported to the Federal Trade Commission. In 2020, it accounted for nearly 30% of all scams reported.
  • One thing that makes people more likely to be victimized is being an active user of social media. Those active on popular social sites are 30% more likely to be victims of identity fraud.
  • Your data sells for surprisingly little money. Criminals must be active to do well. For example, a credit card number may sell for as little as 50 cents on the dark web. Cards with full details – including the CCV code sell for more, from $1 to as much as $45.

Here are five scams to watch out for and what you should do to protect yourself.

    1. Counterfeit Shopping Sites: Plug the URL of any suspicious site into to see who created the site and how long it’s existed.
    2. Natural Disaster Scams: Verify any charity asking you for money is real at or
    3. Data Breaches: Check your credit report regularly using credit score via SavvyMoney to ensure that the information on file is yours.
    4. Social Media Solicitations: Watch out for new friends and followers who shower you with attention then ask for real money. Unfollow. Stop communicating. And just say no.
    5. Crypto Payment Scams: This scam involves someone pretending to be the government or from law enforcement and directs you to withdraw money, then buy cryptocurrency for them
    to steal. – Hang up the phone or stop emailing with them. No government or law enforcement agency will ask to be paid in crypto.

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