Scam Alert – Fake Fraud Alert Text & Calls

Scam Alert – Fake Fraud Alert Text & Calls

Some members have reported receiving fraud alert text messages that appear to be from the credit union. The message asks if the member conducted a transaction and to reply with YES or NO. While the credit union does send fraud alert texts similar to this, fraudsters have copied the same message and are using it as a way to contact members to get more information from them.

In the cases that we have investigated, the fraudster calls the member after sending the text message and proceeds to ask for identifying information, such as your card number, pin, or online banking login information. GCEFCU will never ask for this information.

Here are a few things to remember if you receive a text that claims to be from GCEFCU:

🔹We will NEVER ask for your PIN or online banking password.
🔹Don’t click any links or phone numbers in the text message. Instead, exit the text and call the credit union directly.
🔹You can forward fraudulent texts to 7726 (SPAM) to report it to your phone carrier.
🔹Remember to check your account daily and report any unusual activity.

If you have any questions, please don’t hesitate to give us a call at 281-487-9333.

Here is an example image of the fraudulent text: